Smart Club
Say hello to exclusive rewards!
Crush worthy benefits
Earn ₹ 5K welcome vouchers via Samsung Shop App
Slay with
every purchase
Earn up to 2% points
on your purchase.
Unmatched Benefits*
3 easy steps to exclusive rewards!
Enroll
Easy enrolment via Samsung Shop App. Login to become a member and get welcome vouchers worth ₹ 5000.
Purchase & Earn
Shop for ₹ 15000* and above to earn up to 2% SmartClub points.
Redeem
Redeem your points across Samsung Shop App, Samsung.com and exclusive offline stores.
Membership Tiers
When it comes to our three membership tiers, it’s all about the perks!
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Spends >= ₹ 2 Lakhs;Reward points:
2% of purchase value -
Spends ₹ 75k to 2 Lakhs;
Reward points: 1.5% of purchase value -
Spends ₹ 15K to 75k;
Reward points: 1.25% of purchase value
Accelerate your
membership upgrade
Shop select products and fast track your membership upgrade to Smart Club Pro or Smart Club Elite.
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1) How should I register myself as a member of this program?Post your purchase of Samsung product from your selected Samsung exclusive store (Online & Offline) and register with your membership ID and mobile number. You can also enroll yourself as a member by registering or logging in to Samsung ShopApp using your mobile number.
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2) What will be the benefit of enrolling as SmartClub member after register/ login from Samsung ShopApp?You will earn welcome vouchers upto INR 2K in mobiles & related categories and INR 3K in consumer electronics. These vouchers can only be redeemed online > ShopApp
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3) I had purchased a Samsung Panel television 3 months back from the brand shop. So, will I be eligible for SmartClub membership?Please note that you are required to activate your Membership within 30 days from the date of generation of Membership ID / Eligible purchase, after which you will lose eligibility.
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4) What are the benefits of SmartClub members, and how will I know about this program's latest offers and features?You can check your points, rewards, and offers at www.samsung.com/in/web/loyalty-home. We will also intermittently share mailers and messages on your registered mobile number and Email Id on benefits, offers, and other details.
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5) Can I use my membership to get points on my friend's purchase of a Samsung product?No, the product has to be registered in your name to add points to your account.
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6) I received my reward statement wherein the reward points are incorrect; what should I do?In case of any discrepancies, please reach out to our dedicated customer care number: 1800-3001-3232 (Toll Free) or email us at ssc.support@samsung.com.
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7) The billing team didn't adjust any value in lieu of points on my purchase of a Smartphone from a Samsung exclusive store (Smart plaza, Brand shops or Smart Café). What are the reasons?Please refer to our redemption process in the T&C section.
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8) Is there any downgrade of Membership?Membership downgrade can be due to 2 reasons –
- In case of product returns due to change in qualifying purchases. Please refer to the membership tier criteria.
- You have to renew the tier at the end of the expiry of Elite and Pro tier membership.
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9) I am a SmartClub member and am not receiving any communication on events or launches. Why is this happening?
- The communication on an event and launch invites are issues based on eligibility and logistical availability. However, below can be possible reasons for you not receiving communication on event/ launch invites:
1. No new events or launches happening post your membership
2. You might not be eligible for the invite based on your membership tier
3. Incorrect email ID or phone number details mentioned at the time of registration
4. Emails stored in the spam box
5. Registered mobile no. comes under the Global block list
- The communication on an event and launch invites are issues based on eligibility and logistical availability. However, below can be possible reasons for you not receiving communication on event/ launch invites:
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10) I have returned/ Canceled the purchase, When will my redeemed points be credited back to the SmartClub account.
- Your redeemed points will be credited back to the SmartClub account immediately post return/cancel request.
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11) How can I connect with the Samsung Contact Centre?
- For any assistance, please call us on our dedicated call center number: 1800-3001-3232 (Toll Free) or email us at ssc.support@samsung.com.
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12) I want to know more about SmartClub membership tier.
Tier
Membership Enrollment Qualification/ Upgrade Criteria
Renewal to retain same Tier
Purchase Value (in single invoice)
Tier upgrade eligibility (Cumulative Purchase over last 2 year period)
Fast track Upgrade (Tier Upgrade on specified SKU’s )
Purchase value in past 2 years at the time of renewal.
Samsung Smart Club Elite
INR 200000.00/- (Rupees Two Lacs) or more
Equal to INR 200000.00/- (Rupees Two Lacs)or more (from Samsung Smart Club/ Samsung Smart Club Pro)
Only on purchase of select specified product models
Equal to or more than INR 50000.00 (Rupees Fifty Thousand)
Samsung Smart Club Pro
INR 75000.00- (Rupees Seventy Five Thousand) or more
Equal to INR 75000.00- (Rupees Seventy Five Thousand) or more (from Samsung Smart Club)
Only on purchase of select specified product models
Equal to or more than INR 20000.00 (Rupees Twenty Thousand)
Samsung Smart Club Plus
INR 15000.00 (Rupees Fifteen Thousand) or more
NA
NA
NA
- Please refer to T&C for more details.